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Shipping & Returns
Shipping Policy
Order Processing Time
All of our orders ship out within 1 - 2 business days of ordering, so you don't have to make your dog wait too long!
Shipping Times
US shipping usually takes 1 - 3 business days. International shipping generally takes 7 - 14 business days, but can take longer depending on your countries' customs processes.
Shipping Fees
All orders shipped within the US ship for $10-15, but any US or Canadian order over $100 ships free! International shipping rates vary.
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Return & Exchange Policy
Returns/Exchanges
If your dog should decide they don't like their gear we have a 30 day return policy. The item must still be in NEW condition. Please email rhinodogleash.com for return instructions. Custom RhinoDog Collars are non-refundable Return shipping is paid for by the customer, my goal is to have zero returns so I hope no one ever reads this...:Look a Squirrel